Operated by Seymour Mac Productions Ltd. Last updated: October 2, 2026. Contact: support@videoprojectpro.com.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
If you use the calculator or estimation tools, we may collect information you submit about:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
The technologies We use may include:
We use both Session and Persistent Cookies for the purposes set out below:
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
We do not sell your Personal Data.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.
Usage Data is generally retained for a shorter period of time, except when used to strengthen security, prevent fraud, or improve functionality.
Your information may be processed in the United States and in other locations where Service Providers operate. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
We will take steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
You may contact Us to request access to, correct, or delete any Personal Data. We may retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
We may disclose Your Personal Data if required by law or in response to valid requests by public authorities.
We may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect rights or property, prevent wrongdoing, protect user/public safety, or protect against legal liability.
The security of Your Personal Data is important to Us. We use commercially reasonable safeguards to protect Your Personal Data, but no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Service is a business tool and is not directed to anyone under the age of 18. We do not knowingly collect Personal Data from anyone under 18; if we learn we have, we will delete it.
Our Service may contain links to third-party sites not operated by Us. We advise You to review their privacy policies. We have no control over and assume no responsibility for third-party content or practices.
Video Project Pro ("VPP") is operated by Seymour Mac Productions Ltd., Pennsylvania, United States. For any privacy question or request, email support@videoprojectpro.com.
When you use VPP to run your business, we store the records you create or import, including contacts, deals, proposals, quotes, contracts and signatures, invoices and payment records, projects and review files, crew members and schedules, booking calendars and appointments, lead form submissions, and email templates. You own this data. We process it only to provide the Service to you.
If you choose to connect a Google account in Settings → Integrations or Calendar → Connections, VPP requests these Google OAuth scopes:
Through the Google Calendar API, VPP creates, updates, and deletes only events that VPP itself created for your bookings. VPP does not use the Google Calendar API to list, read, or change your other events, and does not read their titles, descriptions, attendees, or locations through the Google connection. The Google connection is used only to read busy/free blocks and to write VPP's own booking events.
Pasted calendar feeds (separate, optional feature): if you paste a private calendar address (an iCal/ICS link) into Calendar → Connections, VPP downloads that feed directly from the address you supply. This feature does not use the Google connection or any Google token. A feed contains whatever the calendar provider includes in it, which typically means event titles, times, and details, and that is how those events display in VPP. You can connect several feeds and choose, for each one, whether it blocks booking times and whether it appears in your VPP calendar. You can remove it at any time, which deletes the stored copies of those events.
Storage and retention. Google access and refresh tokens are encrypted at rest (AES-GCM) and kept only while the connection is active. VPP stores the ID of each Google event it created so it can update or delete that event. When you disconnect, VPP revokes the token with Google and deletes the stored tokens immediately.
How to disconnect. Click Disconnect in Settings → Integrations, or revoke VPP's access at any time at https://myaccount.google.com/permissions.
Video Project Pro's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
The Zoom integration is built and functional and is currently pending review in the Zoom App Marketplace; connecting is disabled until Zoom approves it. If you connect a Zoom account, VPP reads the account's basic profile (name, email, and account ID) only to show which Zoom account is connected. VPP creates a new, unique Zoom meeting for each client booking that uses Zoom, updates it when the booking is rescheduled, and deletes it when the booking is cancelled. VPP creates, updates, and deletes only meetings it created for bookings.
VPP never accesses meeting content, participant lists, chat, recordings, or transcripts from Zoom. Zoom tokens are encrypted at rest and are deleted when you disconnect in VPP or when Zoom notifies us that you removed the app. You can also revoke access at any time at zoom.us → Apps → Manage → Installed Apps.
A Microsoft Outlook and Teams integration is planned but is not currently available. VPP does not request access to Microsoft accounts today. This policy will be updated before that integration launches.
Some optional features — for example Mac AI suggestions, proposal drafting, discovery-call summaries, and audio transcription — send the specific text or audio you choose to process to third-party AI providers. Today these are Anthropic (Claude) and models from Google (Gemini) and OpenAI accessed through the Lovable AI gateway. Only the content needed for the requested feature is sent; nothing is sent unless you use an AI feature. Discovery recordings or transcripts are sent only when you request a transcription or summary.
VPP does not give AI providers permission to use your data to train their models and has not opted into any provider program that would allow it. Anthropic and OpenAI state in their commercial API terms that API inputs and outputs are not used for training. Requests to Google models pass through the Lovable AI gateway under that gateway's provider agreements, which VPP does not control. Google user data obtained through Google APIs is never sent to AI providers.
We use these service providers, by function, to run VPP:
All traffic to VPP uses TLS 1.2 or higher. Stored data is encrypted at rest, and OAuth tokens receive an additional layer of application-level encryption. Row-level security policies in the database isolate each account so one studio cannot read another's records. If we become aware of a breach affecting your personal data, we will notify affected users without undue delay and, where required, within 72 hours, along with the relevant authorities.
We keep your data while your account is active. If you cancel, you keep full access until the end of the period you paid for (or your trial). When that period ends, or a trial ends without payment, paid features turn off and your business data is retained for at least 30 days. During that time you can reactivate, or email support@videoprojectpro.com and we will send you a full export of your data (CSV and JSON). After that period, or sooner on your written request, we delete it, except where we must keep records (such as billing records) to meet legal obligations. Backups roll off on their normal schedule.
You can access, correct, export, or delete your personal data. Most data can be edited or exported directly in the app; for anything else, email support@videoprojectpro.com and we will respond within 30 days.
Lawful basis. We process account and business data to perform our contract with you; security, fraud prevention, and product analytics under our legitimate interests; marketing email with your consent (withdrawable at any time); and records required by law to meet legal obligations. For records about your own clients that you store in VPP, you are the controller and we act as your processor.
Your rights. You may request access, rectification, erasure, restriction, portability, or object to processing, and you may lodge a complaint with your local supervisory authority.
International transfers. Data is processed in the United States. Where required, transfers rely on the European Commission's Standard Contractual Clauses (and the UK Addendum) offered by our service providers.
In the last 12 months we have collected these categories of personal information: identifiers (name, email, phone, IP address); commercial information (subscription and payment records); internet activity (usage data); professional information (business name and location); and any customer records you choose to store. We use them for the business purposes described in this policy.
California residents may request to know, delete, and correct personal information, and may not be discriminated against for exercising these rights. VPP does not sell personal information and does not share it for cross-context behavioral advertising. Send requests to support@videoprojectpro.com.
We may update Our Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, You can contact us: